Unified Communications
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Unified communications solutions from DSPI represent a new generation of sophisticated
applications and services to help you streamline communications by integrating powerful
presence, collaboration and messaging tools.
Provide a superior customer calling experience by giving your receptionists and
administrative assistants powerful tools to monitor and manage workgroup or departmental
communications from their desktops. Attendants can easily scan directories; determine
the presence and status of all team members at a glance; and quickly route calls
or set up conferences using a mouse, keyboard or touch screen monitor.
Unified Communicator puts individual users in control of their communications and
devices. They can communicate their status and availability to callers and coworkers,
and manage their communications from any device via simple point-and-click and/or
speech-enabled interfaces.
Centralized directories and intelligent call routing make it easy for users to determine
when and how they communicate, with options to leave personalized messages, and
route specific calls to voice mail, receptionists, colleagues, mailboxes or alternative
devices.
By combining unified communications with collaboration technology, your associates
can quickly achieve higher levels of communication. Unified Communicator integrates
Web conferencing, allowing users to easily invite people into an ad hoc or prescheduled
online meeting. This real-time collaboration tool features include desktop and application
sharing, keyboard and voice chat, file transfer and multipoint videoconferencing.
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