Decision Systems Plus, Inc.

DSPI is all about customer satisfaction. We strive to deliver world class customer satisfaction. We continually measure your delight in the products and services we offer. Several of the manufacturers whose products we sell and support also survey our clients to get feedback on how both they and we have performed for you – just like Lexus and Mercedes to.

Customer Satisfaction Survey

This survey is to collect data on DSPI's daily performance and overall customer satisfaction rating. Your open and honest critique will help us to better serve the needs of you and all of our customers in a timely and professional manner.

Please provide the following contact information so that we can respond.

*	Name
*	Title
*	Organization
*	Work Phone
*	Email Address
	Company Website URL

	Date of Services (mm/dd/yy)
	How was DSPI initially notified of the problem?	Phone Email On-site visit
	What was the nature of the problem?
	How long did it take to resolve the issue?
	How do you feel about the resolution? Bad Poor Average Fair Good
	Who was the engineer?
	Please rate the engineer's performance. Bad Poor Average Fair Good