About Us
An Introduction to Our Company
Founded in 1985, Decision Systems Plus is committed to establishing and maintaining
a dynamic partnership with every customer. Extensive technology and service experience
allows our team to develop an understanding of each customer's unique telecommunications
and IT requirements, and to respond to those requirements quickly and effectively.
When Decision Systems Plus started, we recognized the critical need for a company
that could combine leading edge technology with top quality service and customer
support. Our current position as an industry leader is based on those same principles,
and on a determination to keep pace with an ever-changing industry, making the latest
application solutions available to customers at all times.
Since 1985, we have built a team of professional voice (telephone-related) and data
(computer-related) specialists dedicated to the highest levels of customer support.
Our pattern of steady growth reflects our commitment to keeping pace with the constantly
evolving telecommunications technology arena, and the dramatic expansion of the
Midwest's business market. With offices throughout the country, we are uniquely
positioned to respond quickly and effectively to a wide range of customer equipment
and service requirements.
Company Mission
Our mission is to help you effectively operate and manage your business using information
system technology on a long-term basis to:
- Improve your profitability by increasing sales
- Save you money
- Improve your customer service
- Increase your competitive advantage
In order to achieve this mission, we develop a deep understanding of your business;
your goals and problems, the technologies that can help you, and your communication
and information management needs.
Statement of Ethics to Our Customers
As Stated in December of 1985
Our Customers comprise the most vital part of our business activities. We will continually
seek to acquire, maintain, and enhance business relationships with Customers. We
view our Customers as business partners. Therefore, we will conduct our business
in a manner that is fair and beneficial to our partners as well as ourselves.
We must achieve our place in the market based on our ability to represent a total
value package. Our commitment toward total value will encompass the following:
- We will provide quality products at prices that give our customer an attractive
return on their investment.
- We will continually pursue higher levels of service and response.
- We will continue to offer advanced technical assistance.
- We will be involved in continued promotional efforts for our business partners as
well as for our company.
- We will maintain a staff of highly trained, dedicated and professional personnel.
- We will operate the administrative aspects of our business with integrity and timeliness.
- We will communicate with our customers in a factual, straight-forward and honest
manner.