Managed IT Support Services

24 x 7 x 365 Network Monitoring

Laptop with magnifying glass

Businesses are continually scrutinizing IT budgets. Quality of service, high-availability and security demands are at an all time high. The Internet has revolutionized how businesses operate, allowing us the ability to proactively monitor your critical devices and services and predict potential failures before they occur. Whether you are a small business or have a full-fledged IT staff, DSPI's computer technicians monitor your technology 24x7 and ensure everything is functioning within normal limits. Our powerful monitoring solution enables a more proactive approach towards managing corporate assets and allows DSPI to provide superior service quality

24/7/365 Proactive Network Monitoring Never Sleeps. Here are just a few of the things DSPI's network support and monitoring crew can do:

  • Monitor the critical health status of devices and line of business applications
  • Remotely diagnoses problems before they occur
  • Restart essential services automatically
  • Capacity planning reports for informed IT purchasing and budget decisions
  • Minimize network and device downtime that causes lost productivity
  • Monitor Patch Management Status on workstations, servers, and network devices such as routers and managed switches.
  • Monitor the security of internal assets in the organization
  • Monitor access to shares and files
  • Create Alerts based on customer-specified thresholds
  • Provide near-real time visibility across network assets
  • Enables superior incident tracking and documentation
  • Lowers the support costs of an organization