Tracer
Tracer is OAISYS' professional interaction management solution. Designed to enable
businesses to harness complete knowledge of their operations, Tracer digitally records
telephone conversations, enables call monitoring, lets managers rate performance,
generates reports, plays back calls, searches records and much more, all through
a highly intuitive user interface.
Talkument
Unlike traditional call-center and compliance-based call recording solutions, Talkument
brings the power to securely store, organize, comment upon and share telephone-based
business conversations to the individual businessperson. Talkument turns a business
call into a secure yet sharable “document” that can be annotated with a user’s notes
or keywords that can all be used to dynamically search for or share voice documents.